faq

1. What types of vehicles do you provide?

  • We offer a wide range of vehicles, including sedans, SUVs, luxury cars, tempo travelers, and minibusses, catering to different group sizes and budgets.

2. Are your drivers experienced?

  • Yes, all our drivers are well-trained, licensed, and experienced in driving across the terrains of Srinagar and the surrounding areas.

3. Do you provide airport pick-up and drop services?

  • Yes, we provide reliable and punctual airport pick-up and drop services to and from Srinagar International Airport.

4. Can I customize my travel itinerary?

  • Absolutely! We offer customizable transport services to meet your specific travel needs, including sightseeing, pilgrimage tours, and leisure trips.

5. Are your vehicles well-maintained?

  • Yes, all our vehicles undergo regular maintenance and sanitization to ensure a safe and comfortable journey for our customers.

6. Do you provide transport for outstation trips?

  • Yes, we cater to outstation trips to popular destinations like Gulmarg, Pahalgam, Sonmarg, and other nearby tourist spots.

7. Do you provide transport for Leh Dropping?

  • Yes we do

8. What safety measures do you have in place?

  • We prioritize your safety by ensuring our vehicles are equipped with seat belts, first aid kits, and GPS tracking. Our drivers are trained in defensive driving and follow all road safety guidelines.

9. How do I book a vehicle?

  • You can book a vehicle by contacting us via phone, email, or WhatsApp. Advance booking is recommended, especially during peak seasons.

10. What is your cancellation policy?

  • We don’t charge anything for transport cancelation you’re booking about is 100% refundable.

11. Do you offer packages for group tours or corporate events?

  • Yes, we offer special packages for group tours, corporate events, and weddings. Contact us for customized pricing and arrangements.

112. Do you provide 24/7 service?

  • Yes, we offer 24/7 service for bookings and customer support to ensure you have a hassle-free experience.

13. Is there a minimum booking duration?

  • For local trips within Srinagar, a half-day or full-day booking is available. For outstation trips, the duration may vary. Contact us for more details.

14. Can I rent a self-drive car?

  • Currently, we do not provide self-drive vehicles. All our transport services come with experienced drivers.

15. Do you provide special services for weddings?

  • Yes, we offer wedding transport solutions, including luxury cars, guest transport arrangements, and bridal cars.

16. How can I provide feedback or register a complaint?

  • We value your feedback! You can share your experience or lodge a complaint by contacting our customer service team via phone or email.