Welcome to Srinagar Transport These terms and conditions govern the use of our transport services. By booking or using our services, you agree to the terms stated below:
1.1. Advance Payment: All bookings must be confirmed with an advance payment of 1000/- 1.2. Payment Methods: Payments can be made via cash, bank transfer, UPI, etc.
1.3. Balance Payment: The remaining payment will be collected after the tour.
2. Cancellation and Refund Policy
2.1. Cancellation by Customer:
3.1. Punctuality: Vehicles will adhere to the timing specified in the booking confirmation. Delays caused by traffic, weather, or road conditions are beyond our control.
3.2. Waiting Charges: Additional waiting charges will apply if the customer delays beyond the scheduled time 7am to 7pm
4. Vehicle Condition and Usage
4.1. Vehicles are provided in good condition. Customers are responsible for any damage caused due to their negligence during the journey.
4.2. Smoking, alcohol consumption, and carrying prohibited items are strictly not allowed inside the vehicle.
4.3. Luggage exceeding vehicle capacity will not be entertained. Please inform us in advance for special requirements.
5. Driver Policy
5.1. All our drivers are experienced and well-trained.
5.2. Drivers may refuse requests that violate traffic laws or safety norms.
5.3. Customer behavior that endangers the driver or violates decency standards may result in the termination of services without a refund.
6. Liability
6.1. Srinagar Transport is not liable for any loss or damage to personal belongings during transit.
6.2. The agency will not be held responsible for delays or disruptions caused by natural calamities, strikes, roadblocks, or other unforeseen events.
7. Modifications and Special Requests
7.1. Any changes to the travel plan must be informed at least [Insert Timeframe] in advance and may incur additional charges.
7.2. Requests for specific vehicles or drivers will be accommodated based on availability.
8. Disputes and Jurisdiction
8.1. Any disputes arising out of these terms shall be settled amicably.
8.2. If unresolved, disputes will be subject to the jurisdiction of the courts in Srinagar, Jammu & Kashmir.
9. Contact Information
For queries, cancellations, or complaints, please contact:
Phone: 9511164448
Email: srinagartransport@gmail.com
By booking with us, you confirm that you have read and understood these terms and conditions.